Job Description
About the Opportunity: Help shape the culinary identity of Sorrento's newest hotspot!
Join our vibrant Hospitality team as we gear up to launch an exciting new culinary destination this summer. Celebrating the finest regional produce, our flagship restaurant within the stunning Sorrento Searoad Ferries Ferry Terminal will be inspired by coastal Mediterranean flavours. This is your chance to be part of something extraordinary from the very beginning — riding the wave of a vibrant new venue for the Sorrento community!
Our customers will enjoy the best of the Mornington Peninsula — think lazy summer days sipping spritz, soaking up seaside vibes, and indulging in mouth-watering pizzas and coastal cuisine. You could be saying farewell to city traffic and hello to scenic drives, water views, and work-life that feels like a holiday every day!
About Us: Don't just travel, be moved...
The Searoad Ferries group of companies employs over 200 dedicated staff and serves approximately one million customers annually. Our mission is to connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors.
Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our Explore Australia / Naturaliste Tours company offers unforgettable tourism and wildlife experiences across Victoria, connecting travellers with the region’s most stunning natural highlights. We also operate the Western Port Ferry Service, linking Crib Point to French Island and Phillip Island in Western Port Bay, as well as Wanderer Adventures—Wilson’s Promontory Cruises—based in the pristine Wilsons Promontory National Park.
Within this dynamic landscape, the Searoad Hospitality Group is dedicated to providing excellent customer experiences through premium onboard and onshore dining options that enhance our ferry operations. Our state-of-the-art Ferry Terminals include multiple hospitality spaces—restaurants, passenger lounges, bars and function spaces—offering breakfast, lunch, dinner, grab-and-go food options, conferences, private functions, and external catering.
About The Role: Are you eager to join our passionate front of house team as we gear up to open Sorrento's newest venue?
We are seeking friendly, well-presented and self-motivated individuals with a passion for customer service to deliver memorable experiences across various settings - including our bustling restaurants, bars, kiosks, conference and event spaces, and aboard the iconic Queenscliff-Sorrento ferry.
What you'll be doing:
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Greeting and serving customers, providing menu information, addressing their needs
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Training and supervising food and beverage team members
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Taking orders and using point of sale systems
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Providing bar service / wine & beer pairings and making coffees
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Maintaining clean customer facilities
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Performing daily opening and closing procedures including cash and EFTPOS reconciliations
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Answering incoming phone calls and entering reservations
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Sales, e.g. menu specials and retail add-ons
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Maintaining food and beverage cabinets including stock rotation
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Basic food prep (e.g. when working aboard vessels and within kiosks)
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Assisting with event operations set up
And, of course you'll gain fantastic experience, helping us launch our awesome new venues in Sorrento!
About You: To thrive here, you'll need...
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Previous experience in a hospitality setting such as a cafe or restaurant
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Strong customer service and communication skills
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Current RSA certification or willingness to obtain it
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Barista skills
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Basic understanding of beer and wine pairings
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Some experience supervising a small team
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Professional grooming and appearance
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Resilience and adaptability in a fast-paced, dynamic environment
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Flexibility to work a rotating shift including peak times, including weekends, school holidays, public holidays and festive seasons
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Willingness to work breakfast, lunch, and dinner shifts
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Positive attitude, team spirit, and enthusiasm galore!
Some of the Perks You'll Enjoy: In addition to being paid by the Restaurant Modern Award (+penalties and super), you'll receive...
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Employee discounts on retail, dining, tours, and free ferry travel
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Uniform for customer-facing team members
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Access to our 24/7 Employee Assistance Program for wellbeing support
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A fun, engaging workplace with regular team events and social outings.
Ready to Make Waves? Dive in and apply, but first please note...
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Availability during summer, school holidays, public holidays and festive seasons, is essential
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You must have Australian working rights
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We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates
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No agencies
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Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role.
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Review the full position description at searoad.com.au/careers and get your application in early - we may start shortlisting before the closing date of 12 October 2025!
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