Job Description

Multiple casual Food & Beverage Attendant positions available!

About Us: Don't just travel, be moved...

The Searoad Ferries group of companies employs over 200 dedicated staff and serves approximately one million customers annually. Our mission is to connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors.

Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our Explore Australia / Naturaliste Tours company offers unforgettable tourism and wildlife experiences across Victoria, connecting travellers with the region’s most stunning natural highlights. We also operate the Western Port Ferry Service, linking Crib Point to French Island and Phillip Island in Western Port Bay, as well as Wanderer Adventures—Wilson’s Promontory Cruises—based in the pristine Wilsons Promontory National Park.

Within this dynamic landscape, the Searoad Hospitality Group is dedicated to providing customer experiences through premium onboard and onshore dining options that enhance our ferry operations. Our state-of-the-art Ferry Terminals include multiple hospitality spaces—restaurants, passenger lounges, bars and function spaces—offering breakfast, lunch, dinner, grab-and-go food options, conferences, private functions, and external catering. The group also manages short-term rental accommodation, external catering services, and retail operations.

About The Role: Are you eager to join our passionate front of house team as we gear up for the summer peak season, serving up menu magic across all aspects of our hospitality operations?

We are seeking friendly, well-presented and self-motivated individuals with a passion for customer service to deliver memorable experiences across various settings - including our bustling restaurants, bars, kiosks, conference and event spaces, and aboard the iconic Queenscliff-Sorrento ferry.  

What you'll be doing:

• Greeting and serving customers, providing menu information, addressing their needs

• Taking orders and using point of sale systems

• Providing bar service / wine & beer pairings and making coffees

• Maintaining clean customer facilities

• Performing daily opening and closing procedures including cash and EFTPOS reconciliations

• Answering incoming phone calls and entering reservations

• Sales, e.g. menu specials and retail add-ons

• Maintaining food and beverage cabinets including stock rotation

• Basic food prep (e.g. when working aboard vessels and within kiosks)

• Assisting with event operations set up      

About You: To thrive here, you'll need...

• Strong customer service and communication skills

• Current RSA certification or willingness to obtain it

• Barista skills or eagerness to learn

• Professional grooming and appearance

• Adaptability in a fast-paced, dynamic environment

• Flexibility to work peak times, including weekends, school holidays, public holidays and festive seasons

• Willingness to work breakfast, lunch, and dinner shifts

• Positive attitude, team spirit, and enthusiasm

• Wine and bar knowledge is a plus but not essential

• We welcome applicants without prior hospitality experience. If you have the right personality, can demonstrate your customer focus, and have a willingness to learn, we'll show you the rest!

Some of the Perks You'll Enjoy: In addition to being paid by the Restaurant Modern Award (+penalties and super), you'll receive...

• Employee discounts on retail, dining, tours, and free ferry travel

• Uniform for customer-facing team members

• Access to our 24/7 Employee Assistance Program for wellbeing support

• A fun, engaging workplace with regular team events and social outings.

 Ready to Make Waves? Dive in and apply, but first please note...

• Availability during summer, school holidays, public holidays and festive seasons, is essential

• You must have Australian working rights

• We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates

• No agencies

• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role.

• Review the full position description at searoad.com.au/careers and get your application in early - we may start shortlisting before the closing date of 7 October 2025!
   

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Job Description

About the Opportunity: Help shape the identity of Sorrento's newest hotspot!...

Join our passionate and supportive front of house team as we gear up to launch an exciting new culinary destination this summer. Celebrating the finest regional produce, our flagship restaurant within the stunning Searoad Ferries Ferry Terminal in Sorrento, will be inspired by coastal Mediterranean flavours. This is your chance to be part of something extraordinary from the very beginning, riding the wave of a vibrant new venue for the Sorrento community!

Our customers will enjoy the best of the Mornington Peninsula – think lazy summer days sipping spritz, soaking up seaside vibes, and indulging in mouth-watering pizzas and coastal cuisine – while you say goodbye to city traffic and hello to scenic drives, water views, and a work life that feels like a holiday every day!

About Us: Don't just travel, be moved...

The Searoad Ferries group of companies is all about connecting people to unforgettable experiences. With over 200 dedicated staff, we're proud to operate award-winning transport, tourism, and hospitality services since 1987, including our iconic Queenscliff-Sorrento ferry route and a growing hospitality portfolio.

Our Sorrento Ferry Terminal is getting a major upgrade, and soon it will be home to new food outlets, bars, kiosks, and dining experiences. We're excited to bring a coastal Mediterranean flair to Sorrento with ONDA—our fresh new restaurant overlooking Port Phillip Bay—and we're looking for a talented Duty Manager to run front of house and serve up menu magic for locals and visitors.

About The Role: Are you a passionate front of house supervisor eager to make your mark?...
This is a full-time Duty Manager (Hospitality) role with the Searoad Hospitality Group, based in Sorrento on the Mornington Peninsula. As Duty Manager, you will play a key part in overseeing the day-to-day operations of our unique hospitality venues, ensuring exceptional customer service, and keeping the good vibes flowing.

What you'll be doing:

• Coordinating and supervising front-of-house staff to deliver outstanding service

• Handling customer enquiries, reservations and complaints with professionalism

• Monitoring stock levels, placing orders and managing inventory

• Overseeing the opening and closing procedures

• Assisting with the rostering and scheduling of staff

• Ensuring compliance with all relevant health, safety, and licensing regulations

• Supporting the management team in driving continuous improvement

About You: To thrive here, you'll need...

• Experience in a supervisory role in a hospitality setting

• Exceptional customer service, communication, and interpersonal skills

• Strong problem-solving / decision-making abilities

• The ability to lead and motivate a team

• A passion for the hospitality industry and the drive to succeed

• Familiarity with liquor licensing, food safety, and other relevant regulations

• Availability to work flexible hours, including weekends and public holidays

Some of the Perks You'll Enjoy: Here's what awaits you..

• Employee discounts on retail, dining, tours, and free ferry travel

• Uniform for customer-facing team members

• Access to our 24/7 Employee Assistance Program for wellbeing support

• A fun, engaging workplace with regular team events and social outings.

Ready to Make Waves?: Dive in and apply, but first please note...

• Availability during summer, school holidays, public holidays and festive seasons, is essential

• You must have full Australian work rights

• We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates

• No agencies

• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role.

• Review the full position description at searoad.com.au/careers and get your application in early - we may start shortlisting before the closing date of 6 October 2025!

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Job Description

About the Opportunity: Help shape the culinary identity of Sorrento’s newest hotspot!

Join our passionate and collaborative kitchen team as we gear up to launch an exciting new culinary destination this summer. Celebrating the finest regional produce, our flagship restaurant within the stunning Sorrento Searoad Ferries Ferry Terminal will be inspired by coastal Mediterranean flavours. This is your chance to be part of something extraordinary from the very beginning — riding the wave of a vibrant new venue for the Sorrento community!

Our customers will enjoy the best of the Mornington Peninsula — think lazy summer days sipping spritz, soaking up seaside vibes, and indulging in mouth-watering pizzas and coastal cuisine. If you’re a suitably qualified Chef de Partie / Pizza Chef, this could be your opportunity to say farewell to city traffic and hello to scenic drives, water views, and a work-life that feels like a holiday every day!

About Us: Don’t just travel, be moved

The Searoad Ferries group of companies is all about connecting people and places through unforgettable tourism and travel experiences. With over 200 dedicated staff, we're proud to operate award-winning transport, tourism, and hospitality services since 1987, including our iconic Queenscliff-Sorrento ferry route and a growing hospitality portfolio.

Our Sorrento Ferry Terminal is getting a major upgrade, and soon it'll be home to new food outlets, bars, kiosks, and dining experiences. We're excited to bring quality coastal Mediterranean flair to Sorrento with ONDA—our fresh new restaurant overlooking Port Phillip Bay—and we're looking for a talented Chef de Partie/Pizza Chef to help create menu magic for locals and visitors.

About the Role: Are you a passionate, emerging chef eager to make your mark?

Set in a purpose-built kitchen overlooking the bay, you’ll craft coastal cuisine in our new restaurant, ONDA. Be part of the launch team for Searoad Ferries' exciting new venture, working alongside our experienced Head Chef to deliver flawless dishes, develop kitchen processes, and keep the good vibes flowing.

What you’ll be doing:

• Preparing and presenting dishes to the highest standards

• Using the latest commercial pizza making equipment

• Following food safety and hygiene protocols

• Assisting in efficient day-to-day kitchen operations

• Contributing to menu development and event planning

• Ordering and checking quality of produce

• Maintaining inventory and storage of ingredients

• Food prep across multiple settings - from kiosk grab-and-go items, in-house dining dishes, pizza making, outsourced catering, private dining, and large-scale event catering.

About You: To thrive here, you'll need:

• Prior experience as a Commis Chef, Chef de Partie or similar in a high-standard culinary setting

• Knowledge of Italian, European, and Southern Mediterranean cuisines

• Demonstrated expertise in preparing and cooking a variety of Mediterranean dishes, including pizzas, pastas and small plates

• Ability to manage ordering and oversee quality control of fresh produce

• Certificate Level III in Commercial Cookery (or equivalent)

• A positive, adaptable mindset that shines in a fast-paced, dynamic kitchen

• A passion for fostering a collaborative, upbeat work environment and delivering top-notch customer service

• Strong communication skills and problem-solving mojo

• Flexibility to work during peak times, including public holidays and weekends

• Willingness to work breakfast, lunch, and dinner shifts

• Experience in opening a restaurant will be highly regarded

• Full Australian work rights and eligibility to work in Australia is essential.

Some of the Perks You’ll Enjoy: Here’s what awaits you:

• Employee discounts on retail, dining, tours, and free ferry travel

• Access to our 24/7 Employee Assistance Program for wellbeing support

• A fun, engaging workplace with regular team events and social outings.

Ready to Make Waves?: Dive in and apply, but first please note:

• Availability during summer, festive seasons, is essential

• You must have full Australian work rights

• We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates

• No agencies

• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role

• We celebrate diversity and are committed to creating an inclusive workplace - all backgrounds are encouraged to apply

• Review the full position description at searoad.com.au/careers and get your application in early! We may start shortlisting before the closing date of 5 October 2025.

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Job Description

Shape the Identity of a Brand New Venue in Beautiful Sorrento!

About us

The Searoad Ferries Group connects people and places through exceptional experiences across tourism, hospitality, passenger transport, and maritime sectors. As a leading, award-winning company with over 200 dedicated staff, we transport around one million customers each year.

Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our ventures also include Explore Australia Tours, Western Port Ferries, Wanderer Adventures, and the Searoad Hospitality Group, which includes: TARRA Queenscliff Restaurant; onboard and onshore grab-and-go food and beverage options; conference facilities; short-term rental accommodation; external catering services; and retail operations.

Our Sorrento Ferry Terminal is undergoing a major redevelopment and will feature a range of exciting new food outlets, including our brand-new ONDA Sorrento coastal mediterranean restaurant, bars, kiosks, and premium dining experiences. We're looking for an experienced, talented Venue Manager to lead front-of-house operations across these multiple outlets.

About the role

As Venue Manager, you will be instrumental in the successful launch and ongoing operation of our new Sorrento venue. You will be responsible for:

·       managing daily operations across multiple food and beverage outlets

·       building and leading the front of house team, shaping a venue that's sure to become a destination

·       ensuring exceptional customer service and memorable experiences

·       maintaining high standards of quality, cleanliness, and compliance

·       contributing to the venue's financial performance and profitability.

About you

To thrive in this role, you will:

·       Lead with proven experience as a Venue Manager or in a similar leadership role within the hospitality industry, showcasing your success in a fast-paced environment.

·       Master front of house operations by demonstrating your thorough knowledge of food and beverage service, and exceptional customer relations.

·       Develop thoughtful staff scheduling (rosters) to ensure seamless customer experiences and smooth venue operations.

·       Inspire and motivate teams with your passion for creating a positive, collaborative work enviornment and delivering outstanding customer experiences.

·       Communicate effectively with excellent interpersonal, problem-solving, and decision-making skills.

·       Be eligible to work in Australia with full Australian work rights.

Previous experience opening hospitality venues will be considered an advantage.

Some of the perks you'll enjoy:

·       employee discounts on retail, dining, hospitality, tours, and free ferry travel

·       uniform provided for customer-facing roles

·       support for your wellbeing through our 24/7 Employee Assistance Program

·       engaging workplace culture with regular team building and social events.

Things to note before applying:

·       availability during summer, the festive season, and other peak periods is essential

·       you must have full Australian work rights

·       we'll attempt to get back to all applicants but may only contact shortlisted candidates

·       no agencies please

·       ensure you read the Venue Manager Position Description available at searoad.com.au/careers

·       we may commence shortlisting and interviewing applicants prior to the closing date of 28 September, 2025, so dust off your resume and get in quick!

If you're seeking a new challenge, apply now! You must submit your application via SEEK, including a cover letter introducing yourself and your resume.

At Searoad Ferries, we're committed to creating an inclusive workplace that celebrates diversity. We encourage applicants from all backgrounds to apply.

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