Searoad Ferries employs over 200 staff and moves around one million customers each year. We connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors. Our Hospitality Team is expanding! We cater to a diverse clientele with onboard and onshore café dining, a waterfront restaurant - TARRA, grab-and-go food options, conference facilities, private event spaces. Exciting redevelopment of our Sorrento Ferry Terminal is underway, which will introduce even more fantastic food and beverage offerings.

About the Role

Join our front-of-house hospitality team as a Food and Beverage Attendant (grade 2). We are seeking friendly, professional, motivated individuals with a passion for customer
service to deliver memorable experiences across various settings - including our bustling restaurant, bars, kiosks, conference and event spaces, and aboard the iconic Queenscliff-Sorrento ferry.

Skills and Experience

• Excellent customer service and communication skills
• Current RSA certification or willingness to obtain it
• Barista skills or eagerness to learn
• Professional grooming and appearance
• Adaptability in a fast-paced, dynamic environment
• Flexibility to work peak times, including public holidays
• Willingness to work breakfast, lunch, and dinner shifts
• Positive attitude, team spirit, and enthusiasm
• Wine and bar knowledge is a plus but not essential

Note: We welcome applicants without prior hospitality experience. If you have the right personality, can demonstrate your customer focus, and have a willingness to learn, we'll show you the rest!

Some of the perks you'll enjoy while working at Searoad Ferries

• Staff discounts: retail, dining, hospitality, and free ferry travel
• Uniform provided: for seagoing and customer-facing roles
• Support for your wellbeing: 24/7 Employee Assistance Program
• Engaging workplace culture: regular social events, team gatherings, and a few
• surprises throughout the year

Before You Apply

• Availability during summer, the festive season, and other peak periods such as
• school holidays and public holidays is essential
• Must have Australian work rights
• Please note due to the expected high volume of applicants, we may only contact
• shortlisted candidates
• No agencies please
• You must submit a cover letter and resume with your application to be considered

At Searoad Ferries, we're committed to creating an inclusive workplace that celebrates diversity. We encourage applicants from all backgrounds to apply.
For more details and a copy of the Position Description, visit searoad.com.au/careers. Please submit your application via SEEK, including a cover letter introducing yourself
and your resume. We may commence shortlisting and interviewing applicants prior to the closing date of 10 July 2025.

Employer questions

Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

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