Coronavirus FAQs - Searoad Ferries
Port Phillip Bay Ferry
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Coronavirus FAQs

Searoad Ferries operate under a comprehensive COVIDSAFE Plan 


Coronavirus FAQ's

What is Searoad Ferries doing in response to the Coronavirus outbreak?

Searoad Ferries is monitoring the ongoing situation and working closely with the relevant authorities.

Safety of our customers and staff is our top priority and we are following all the advice and guidance issued by Australia’s Department of Health, the Victorian State Government and World Health Organisation (WHO).

What are you doing to be COVID safe?

We are committed to the safety of our customers and staff and have implemented the following measures to keep everyone safe –

 Hourly Cleaning and Sanitising of the vessels and terminals

 Additional cleaning and sanitising overnight

 Hand sanitizers throughout the vessels and terminals

 Reminding customers the importance of hygiene through notices in bathrooms.

 Social distancing encouraged through public announcementsfurniture placement, barriers & floor decals

 In line with State government requirements all staff & passengers are required to wear face coverings at all times unless there is a valid reason       not to wear a mask

 Plenty of open deck space & fresh air

 Option to remain in vehicle

 Online bookings for contactless boarding

 Contactless payment

 Protection screens between customers & ticketing staff

 All staff trained in Department of Health COVID-19 Infection Control

 Implemented a COVID Safe Plan

For further details and up-to-date information about Coronavirus please visit  

https://www.dhhs.vic.gov.au/coronavirus

Do I need to wear a face covering on the Ferry?

In line with government requirements all passengers must wear a face covering at all times while onboard the vessel and at the terminal unless there is a valid reason not to wear a mask (Passengers do not need to wear masks in their cars).


Can car ferry customers stay in their vehicles during the crossing?

Drivers and passengers can remain in their vehicles for the entire crossing, should they choose.

What are we doing to clean the vessels?

Staff clean and sanitize the ferries after every sailing, including the wiping down of surfaces. The ships also undergo secondary cleaning and sanitizing overnight.

Are you screening customers before they board Searoad Ferries?

The Government is not advising transport companies to screen customers as it is not an accurate way of detecting people with the illness.

I want to know more about how Coronavirus will affect my journey.

For more information on Coronavirus you can call the information line on 1800 022 222.

Or to ask us any questions related to ferry travel  please email travel@searoad.com.au